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Velvastone Support
Frequently Asked Questions
Can I customize the jewelry with my name?
Yes! Every Velvastone piece is specially crafted with your chosen name.
What type of jewellery do you offer?
We offer name necklaces, rings, bracelets, and couple jewellery.
All designs are inspired by modern Korean fashion trends.Yes! Every Velvastone piece is specially crafted with your chosen name.
How long does it take to process an order?
Customized orders usually take 1–2 days for production, while ready products are dispatched within 1 day.
What material is used in your jewelry?
Our jewelry is made with high-quality alloy and premium gold plating to ensure durability and long-lasting shine.
What is your return or replacement policy?
We offer replacement for damaged or defective products. Customized items are non-returnable unless there is a defect.
Is it safe to order from VelvaStone?
Absolutely! We ensure secure payments, quality products, and reliable delivery service.
